Frequently Asked Questions

What is..? Your FAQ's answered

What is a domain / hosting?

What is a domain is almost always the first question people ask. A  domain is the address you own on the internet. It will typically be your business name or as close to it as is available. is our domain. Hosting is the price we pay for living at that address and for people to be able to find us

What does 10 pages of content look like?

10 pages of content covers more than the basic set of pages you will need to create to make a decent website. It doesn’t include e-Commerce so be aware that adding a shopping cart to your site will involve creating additional pages and therefore extra cost

What is SEO?

SEO stands for Search Engine Optimisation. This is a technique used to improve your sites ability to be found by search engine bots – little robots that search pages for content and keywords. The goal of SEO is to have you appear on the first page in a google spot and hopefully in that very top spot!

What is a CMS?

CMS or Content Management System is the software you can use to update your website. You need to learn how to use this software if you want to update the site yourself, otherwise you leave that to a designer who can make any changes for you. 

What is Responsive Design?

Colloquially known as mobile friendly design. Responsive design means your website will adapt its display depending on the size of the screen it is being viewed on. There won’t be images split in half or text going off the side of the screen

What is a business email address?

All domains come with corresponding business email addresses, for example These addresses are far more professional when reaching out to customers

What is social media integration?

Your social media platforms can be linked to your website so that users who find your website from a google search, can then navigate to your Instagram or other platform easily

What is website security?

Security on your website ensures your data and your clients data is safe from hackers. All our websites are built securely so you can be sure your clients data is handled correctly. We secure all sites using SSL – that little lock – indicates your site is sending any data over a secure connection. Other security enhancements will depend on exactly what functionality the site has

What is branding strategy?

We don’t just pick random pictures and colours and fonts that we think are nice when creating a website for you. If you don’t have a solid branding strategy we can work with you to create one. This keeps everything very professional looking and cohesive

What is unlimited support?

From the start of the process, and up to one month after your site goes live, you will have unlimited 24 hour email support for anything you need to discuss or fix.
If you are technically challenged or haven’t time to learn how to update your website, you can then buy a maintenance plan which will keep a designer on retainer for you and they will dedicate a number of hours per month solely to your website and any changes you want to make. 

Contact us today for domains, hosting and web design

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